CMP to Update Business Systems

Posted on: Sep 17, 2025

Enhancing the Customer Experience for Firearms Enthusiasts and Competitors

The Civilian Marksmanship Program (CMP) has long been a cornerstone for American firearms enthusiasts, history buffs, and competitive shooters. The CMP’s mission revolves around promoting firearms safety training and marksmanship, particularly among the nation’s youth. This month, we’re excited to launch a new Enterprise Resource Planning (ERP) system to serve our customers and competitors faster and more efficiently.

Technology continues to move to cloud-centric systems and is now seen as the fundamental backbone for innovation, digital transformation, and business agility.

The CMP is leveraging this technology advancement with a significant update of our ERP system, a business management software that integrates and manages core business processes—such as finance, inventory management, procurement, order processing, supply chain, and more—into one unified system. This initiative will modernize CMP’s operations, streamline the customer experience, and pave the way for future growth.

Historically, the CMP has operated with a blend of legacy software, paper-based and manual verification processes. While these methods have served the organization well, they are increasingly inadequate in a world where speed, transparency, and digital accessibility are paramount. 


The implementation timeline will be as follows:

Sept 18 – Customers with orders ready to process will receive an email with their payment link. Customers will have until Sept 23 (before 5PM ET) to process their payment.

Sept 23 at 5PM ET – The CMP eStore will temporarily shut down so our staff can implement our new processing system. At this time, no payments will be accepted via our eStore or Competition Tracker. Competitors will still be able to register for matches, however payments will not be accepted until Oct 1.

Sept 25-26 – Anniston Store will be closed.


Sept 25-27 – Ohio Store will be closed.

Oct 1 – The CMP eStore will resume and allow orders and payments. Competition Tracker payments will also resume at this time. 

During implementation, our ranges will be open but rifles will not be available for sale.