Sales Representative - Membership

Position: Sales Representative - Membership

Pay: $18.00 per hour plus commission

Hours: Mon – Fri, 8am – 5pm in office (remote work not available); some weekends required for events

Location: San Antonio, TX; some travel required

Department: Membership

Who We Are

https://www.safariclub.org/

Hunting is an ancient tradition passed down from the earliest times of man to the present day. Hunters participate directly in the natural world and care enough to make sure that it continues in all of its awesome beauty and diversity.

Safari Club International is a U.S.-based organization of more than 50,000 hunters and nearly 200 chapters worldwide, dedicated to protecting the right to hunt and to promote wildlife conservation. Between SCI and its sister organization, the SCI Foundation, we have put more than $70 Million on the ground for conservation since 2000. In the U.S. and abroad, hunters are part of a system that keeps the rivers, forests and fields intact and maintains the wildlife.

Summary

This position is responsible for soliciting expiring, expired members and specialized selected member list to renew or upgrade their Safari Club International membership. This position requires making a significant number of outbound phone calls each day and sending follow-up communications as necessary based on a provided membership database. An integral function of this position is to maintain and implement a plan that includes strategies for continued improvement to reach higher retention rates. This position requires a results-driven, self-motivated individual that is motivated on a sales-incentivized basis.

This job operates in a professional office environment. This position travels up 35% of the time, including to the SCI annual convention and any other trade shows or events of interest to SCI/F or supported by SCI/F.

All applicants should demonstrate an understanding of, and commitment to, hunting as an essential part of biologically sound and ethically responsible international wildlife management. The ideal candidate will have an existing knowledge of SCI’s current programs and mission and be passionate about hunter’s rights.

Responsibilities

• Making outbound calls and emails to expiring, expired members, and other specialized selected member lists from a provided database to renew or upgrade their membership (Warm Leads).
• Represent the company at various trade shows and industry events, setting up and managing the company's booth or display.
• Stay up to date on industry trends and product offerings to effectively communicate with valued customers.
• Maintain accurate records of retention, sales efforts and customer interactions.
• Create, cultivate, and implement techniques and strategies for an incentive-based plan that includes continued improvement for an effective membership retention plan
• Processing requests, completing transactions, and ensuring customer satisfaction.
• Process membership dues payments, balance batches, make daily deposits, issue refunds (when necessary), and file daily batches.
• Understand and address members’ questions about products, programs, promotions, and general inquiries related to Safari Club International.
• Perform other related duties as assigned. Attends meetings, other conventions, and trade shows as appropriate to maintain professional contacts and/or represent SCI.

Qualifications

• The position requires a High School Diploma
• 2+ years of sales experience or equivalent experience
• 2+ years telemarketing experience a plus
• Valid driver’s license with ability to be insurable on SCI policy
• Ability to travel away from home up to 25% of the time
• Proficient with Microsoft Office Suite software, to include OneDrive, SharePoint, Teams with an ability to become familiar with SCI-specific programs and software.
• Demonstrated excellence in verbal and written communication skills, interpersonal and customer service skills, organizational skills and attention to detail.
• Motivation and strong desire to take on new challenges and learn as much as possible
• Demonstrated ability to persuade and influence others effectively, utilizing strong communication skills and strategic techniques to achieve desired outcomes. This includes the ability to build rapport, present compelling arguments, and negotiate successfully to drive sales and membership renewals.

Any equivalent combination of education, training and/or experience that fulfills the requirements of the position will be considered.

Benefits

Safari Club International offers a full benefit package. Please go to our careers page to view our Benefit Summary: https://safariclub.org/careers/