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Process Excellence Manager-NY

Posted: January 29, 2024
As the Manager of Process Excellence, you get to work with an astonishing team that plays a vital role in Carl Zeiss, Inc. Show case your skills with process enhancements in a pivotal role responsible for overseeing, reviewing, and analyzing organizational procedures. This position plays a crucial part in fostering collaboration, driving continuous improvements, and ensuring efficient processes across diverse business units. Sound Interesting? Here’s what you’ll do:
  • Organize and facilitate end-to-end (E2E) process design workshops to encourage collaboration.
  • Develop comprehensive documentation of process elements, including inputs/outputs, steps, roles, responsibilities, improvement opportunities, and KPIs.
  • Collaborate on the implementation plan with project leads and the Project Management Office (PMO).
  • Create tracking tools for joint KPIs and ensure delivery on agreed milestones.
  • Support project leads in the implementation of improvement initiatives and take ownership of selected workstreams.
  • Provide objective assessments of business processes, offering actionable recommendations for refinement.
  • Conceptualize, document, and implement continuous improvement methodologies.
  • Ensure consistent documentation of processes, standards, policies, and SOPs.
  • Act as a continuous improvement "challenger" post-implementation.
  • Engage, collaborate with, and influence stakeholders to align with Process Excellence strategy.
Do you qualify?
  • Bachelor’s degree in Business Management or a related field.
  • 5+ years of experience, including process design and project management.
  • Strong facilitation, negotiation, and problem-solving skills.
  • Excellent communication and presentation skills.
Nice to haves:
  • Proven ability to lead, direct, and manage change.
  • Visionary leadership with a customer-focused and hands-on approach.
  • Strong organizational and leadership skills in an international environment.
  • Metric-oriented with excellent analytical and problem-solving skills.
Working Conditions and Special Demands:
  • Hybrid work schedule – 3 days in the office/2 days remote.
  • Domestic and international travel required (approximately 25% or more).
The annual pay range for this position is $95,000 - $118,500.