Her Outdoor Journey
Operations Manager
Headquarters in Eugene, OR
Application Deadline: 8/21/2024
Job Type: Part time
25-30 hours per week (open to remote) AK, OR, ID, MT, CO, NV preferred
Wage Range $30,000 to $40,300 ($25-$28/hour to start)
About Us
We are dedicated to providing transformative, outdoor-based educational experiences as
well as once-in-a-lifetime destination retreats for adventurous ladies who are passionate
about the outdoors and want to
build their skills and confidence.
Our mission is to bridge the gap for women and families in the outdoor community through
unparalleled experiences that educate, empower and connect others. We curate
exceptional retreats that offer personal growth, adventure, and camaraderie in breathtaking
natural settings.
Fueled by passion and the mission of helping others find their confidence and
independence in the outdoor world, Her Outdoor Journey was created to empower women
and families in the outdoors.
Job Description & Requirements
We are looking for a detail oriented Operations Manager that can help our fast growing team
stay aligned with our mission and vision while anticipating 10 steps ahead and keeping things
operating smoothly. Our ideal candidate will be an excellent communicator, come to the table
with strong organizational skills, and harness a forward thinking approach to help us provide an
outstanding customer experience while simultaneously fueling the growth of Her Outdoor
Journey.
The Operations Manager plays a vital role in every aspect of our operations including customer
communications, coordination with our internal team to plan, budget, and execute all events,
retreats and shows. This ideal candidate will also work closely with our Sales and Marketing
Director to keep a clear line of sight on budgets, logistics, and deliverables. The Operations
Manager will be responsible for maintaining timely recertifications, tax timelines, and payroll for
our business as well as our guides/ team members.
This ideal candidate will come to the table with unparalleled communication and organizational
skills not only for themselves but for the entire team at Her Outdoor Journey.
The Operations Manager position will support our internal and outbound Marketing and PR
Specialist’s efforts to enhance branding, market positioning, and asset creation as well as
coordination with our Sales and Marketing Director to elevate our outreach and company
growth. This team mate will coordinate and create policies and procedures for front and back
end operations to ensure smooth and profitable operations. Having a clear understanding of our
financial landscape as well as our fiscal budgets will allow this candidate to assist our entire
team in creating incredible customer experiences while moving the needle in our profits and
growth as a company.
What you’ll be doing
- Oversee all company operations to ensure smooth workflow and deadline adherence.
- Assisting with hiring, onboarding, and training, helping new employees adjust to the business
and fit into our company culture.
- Work collaboratively with our financial team to ensure adherence to all financial legalities.
- Setting goals and objectives, defining and implementing the business strategy, and setting
individual and overall goals.
- Work with HOJ partners and sponsors to ensure contracted deliverables are maintained and
satisfied.
- Managing budgets, including budgets for new hires, advertising, suppliers, events, etc.
- Assisting with the creation and implementation of marketing and promotion strategy.
- Managing employees, creating work-flow, delegating tasks, providing performance feedback,
supporting the creation and conception of new events and retreats, and creating strategies to
motivate and engage staff.
- Project management and helping our team work with defined objectives to save time and
money and improve the customer experience.
- Inventory management while ensuring a reliable flow of goods to consumers.
- Visual displays for our shows and events, overseeing show logistics with event staff.
- Keeping employees up to date on organizational news, key business decisions, and other
information to help keep our team connected and flowing smoothly.
- Be an ambassador of the company to all external partners and the online community.
- Duties and tasks will be performed professionally, according to Her Outdoor Journey policies
and procedures.
- Leadership and motivating teams, providing solutions for conflicts, and managing the
company’s vision and goals.
- Strategic planning and outlining the company's vision for the future and using that vision to
define the company's goals and objectives.
- Process improvement while promoting productivity and optimizing the resources of a
company's personnel through measurable metrics.
- Strategic thinking on a long term and planning premise for the business's future while
considering the present situation.
- Addressing budget matters while ensuring that operations stay within their target budgets so
that the company remains profitable.
Skills & experience you’ll bring to Her Outdoor Journey
- Experience in the hunting/ outdoor community preferred
- Event planning and hosting experience preferred
- An eye for copywriting and editing while always speaking through the voice of HOJ
- Exceptional interpersonal skills for both front and back office communications
- Experience managing a team while keeping a focus on the overall business objectives
- Thorough understanding of business operations, budgets, profit/loss, and operations of a
multi-state company
- Critical thinking on company growth, the customer journey, and team flow
- Basic understanding of e-commerce platforms
- Wix website experience preferred
- Experience with budgets and asset allocation is a must
- Photography, videography, and/or content-related tools is a plus
- Data reporting tools such as Google Analytics, Meta analytics dashboards, or similar
- Highly creative with the ability to identify trends and opportunities that support the business
and overall growth
- Excellent writing, proofreading, and editing skills preferred
- Ability to work independently, customer-first mindset, strong problem-solving skills, highly
motivated, and can work well under short deadlines when needed
Qualifications:
- Bachelor’s degree in Communications, Business, or a related field preferred
- 2+ years of proven experience in business management, preferably in the outdoor or event
industry
- Strong passion for the outdoors and a commitment to empowering women is a must
- Proficiency in budgets, and project management software
- Understanding of multi-state tax requirements preferred
- Excellent written and verbal communication skills with a customer-forward approach
- Exceptional attention to detail
- Must be incredibly organized and timely
- Experience managing a team
- Ability to work independently and collaboratively in a fast-paced environment
- Experience with Asana, Mailchimp, Wix, G-Suite preferred
What We Offer:
- Opportunities for professional development and career growth
- Continued training in relevant fields
- Opportunities for bonus incentives
- Opportunities for world travel and incredible outdoor adventures
- A supportive, faith-based, positive, and uplifting work environment
- The chance to contribute to a meaningful mission that empowers women and celebrates the
outdoors
- Access to our retreats and outdoor experiences
The Perks
- Hybrid remote work environment
- Schedule flexibility
- yearly team retreat
- Hourly wage with incentive bonuses on performance
- Opportunities for world travel and bucket list experiences
- Great discounts on HOJ gear
- Active, fun-loving, and outdoor-oriented staff
- Opportunity to move into a full-time position
How to Apply:
Apply here today! Interested candidates will also need to submit their resume, cover letter, and
a portfolio of relevant work (if applicable) to info@heroutdoorjourney.com. In your cover letter,
please describe your passion for the outdoors and how your experience aligns with the mission
of Her Outdoor Journey. As an optional piece you can also include a one minute video of why
you want to work with the HOJ team!
Her Outdoor Journey is an equal-opportunity employer.
Job posting: 8/9/24
Application Deadline: 8/21/2024 or closed when filled
Her Outdoor Journey
Operations Manager
Headquarters in Eugene, OR
Application Deadline: 8/21/2024
Job Type: Part time
25-30 hours per week (open to remote) AK, OR, ID, MT, CO, NV preferred
Wage Range $30,000 to $40,300 ($25-$28/hour to start)
Join us in making a difference by connecting women with unforgettable outdoor experiences
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