Mossy Oak Flagship Store Manager

It’s not a passion, it’s an obsession.

Every day at Mossy Oak, we live and breathe the outdoors — from hunting and conservation to stewardship and legacy efforts. Since 1986, that obsession has formed the proud, rock-solid foundation of Mossy Oak as we've grown to become one of the strongest, most effective and most-recognized camouflage brands in the world. We deliver uncompromising quality to consumers and share a unique bond with them driven by the heritage of hunting and our shared love for the great outdoors.

We're looking for people who share our obsessions. We pride ourselves on offering candidates multi-faceted and challenging careers at a rapidly growing marketing and brand organization that provides room for advancement based on performance. You live for the details and can take a task and run with it.

You're a fast learner who's as comfortable working as part of a dynamic and engaged team as you are working independently. You're energetic, capable, and engaged. This is a highly visible and exciting role with the potential to make an immediate positive impact in an area directly involved in some of Mossy Oak's top critical initiatives.

About This Job

At the Mossy Oak Flagship Store, we’re not just in the business of retail—we’re in the business of connecting people with the outdoors. You’ll have the opportunity to engage with customers, build and manage a team, and connect folks with the outdoors through one common thread, Mossy Oak. From local folks looking for last minute gear, to curious travelers passing through hoping to take some pics and grab a piece of Mossy Oak merch, the Mossy Oak Flagship Store manager (and Store Staff) will be responsible for providing a memorable experience, and a positive lasting impression on anyone who stops by for a visit. Everything we do is built on our foundation of GameKeepers, conservationists, land stewards, and outdoor families who share a common truth: we’re all called to leave it better. Whether it's a patch of land, a stretch of water, or a child's first hunt—we believe it’s our job to protect and pass down what matters most.

We’re looking for a mission-minded leader to carry that flag forward as the Flagship Brand Center Manager at our West Point Store—the front porch of the Mossy Oak family and the gateway to our brand’s soul. This isn’t your typical retail management job. This is a chance to bring the Mossy Oak lifestyle to life, to turn a store into an experience, a sale into a relationship, and a product into a purpose.

You’ll lead with grit, passion, and purpose—infusing every square foot of the Brand Center with the values that define who we are. You’ll create an environment where hard work, heritage, and the outdoors converge, where every guest walks out feeling a little more connected to the land, to their roots, and to something bigger than themselves.

This role isn’t just about moving product—it’s about moving people, growing the brand, and building something that lasts long after the doors close each night. If you’re ready to get your boots dirty and your heart full, we want you on this journey.

What We Offer

• Competitive compensation with performance-based incentives.
• Comprehensive benefits including health, dental, and vision coverage.
• Exclusive employee discounts on top-tier outdoor gear.

Job ResponsibilitiesStrategic Leadership and Customer Experience-Driven Retail Management

• Develop and execute a comprehensive retail strategy aligned with Mossy Oak’s brand positioning, retail growth targets, and customer engagement goals.
• Identify and activate revenue-generating opportunities—driving foot traffic, increasing average transaction size, and elevating customer lifetime value.
• Analyze sales performance and consumer behavior to inform in-store promotions, product assortment, and marketing initiatives.
• Collaborate with cross-functional teams to align in-store strategy with broader brand campaigns and product launches.

Operational Excellence & Brand Immersion

• Deliver an exceptional in-store experience that reflects the premium nature of the Mossy Oak brand.
• Ensure store presentation, merchandising, and product displays reflect current brand campaigns and seasonal narratives.
• Implement operational best practices in inventory management, pricing accuracy, and loss prevention.
• Maintain store compliance with safety, regulatory, and corporate standards.
• Oversee POS configuration, product barcode accuracy, and pricing integrity to ensure a seamless purchase experience.

Customer Experience & Community Engagement

• Champion a customer-first culture—ensuring every interaction builds trust and strengthens brand loyalty.
• Resolve customer issues promptly and professionally, exceeding expectations whenever possible.
• Develop local partnerships and host in-store events that drive community engagement and position the Brand Center as a hub for outdoor enthusiasts.

Team Leadership & Development

• Recruit, coach, and develop a high-performing retail team aligned with brand values and customer service standards.
• Train staff in advanced sales techniques, product knowledge, and brand storytelling to increase conversion rates and average sales.
• Foster a positive, purpose-driven workplace culture that supports collaboration and accountability.
• Manage employee schedules, timecard submission, and daily operations to ensure optimal staffing and performance.

Financial & Business Performance

• Own the store’s P&L performance, including budgeting, forecasting, and cost control.
• Monitor key financial metrics (e.g., sales per square foot, conversion rate, margins) and implement improvement plans as needed.
• Drive profitability through efficient operations, team productivity, and effective merchandising.
• Report to COO the daily/weekly progress – Opportunities and Challenges.

Preferred Qualifications & Skills

• Proven experience in retail management with a focus on profitability, brand growth, and team leadership.
• Passion for the outdoors and familiarity with hunting, fishing, camping, or related categories.
• Strong knowledge of archery equipment and ability to assist with bow setup, tuning, and repairs (preferred but not required).
• Ability to identify and act on business opportunities quickly and effectively.
• Excellent communication, organizational, and leadership skills.

Qualifications

• 5+ years of retail leadership experience, preferably in high-end outdoor, hunting, or sporting goods environments.
• Proven track record of driving sales, managing multi-million-dollar revenue, and leading large teams.
• Deep knowledge and passion for hunting, fishing, and outdoor lifestyles.
• Strong business acumen with experience in P&L management, merchandising, and inventory control.
• Exceptional leadership, communication, and customer service skills.
• Ability to create an engaging and educational in-store experience that aligns with the brand’s identity.
• Proficiency in retail technology, POS systems, and business analytics tools.
• Must have a satisfactory MVR record in order to drive as needed for the Company.

EducationAssociate's degree (A. A.) or equivalent from two-year College or technical school; or one to two years related retail experience and/or training; or equivalent combination of education and experience.Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds and in some cases move over 100 pounds. All employees must wear a back-support wrap when lifting over 25 pounds. Moving equipment should be provided for heavy-weighted parcels. Specific vision abilities required by this job include the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee could expect to encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this Job, the employee is occasionally exposed to high, precarious places. The employee is also frequently exposed to moving mechanical parts and occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.

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