Instagram Testing Desktop DMs
Posted: January 21, 2020
Sometimes handling direct messages on Instagram is not easy for IG marketers. Those who find themselves in areas with limited wireless or restrictive mobile data plans may soon benefit from being able to handle direct messages on their desktop. It also has the potential to allow brands to use it as part of their customer service strategy, making it easier for someone who is primarily in an office environment to field customer questions. It's available to limited users right now, but should be more widely available in the near future.
Andrew Hutchinson, Content and Social Media Manager for Social Media Today, shares the details on Instagram's testing of DMs in its desktop version.
Instagram Officially Begins Testing of DMs in Its Desktop Version
This will be welcome news to many Instagram marketers. After the functionality was first spotted in testing in February last year, Instagram has now confirmed that it will begin a small roll out of direct message access through the web-based version of its app.DMs, but make them desktop. ???? We’re currently testing Direct messaging on the web, so you can read and reply to your messages from wherever you are. pic.twitter.com/VJ06EpETxG
— Instagram (@instagram) January 14, 2020