Effectively Use Mobile Communication for Business
Posted: September 29, 2020
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Even before the pandemic of 2020, the number of people relying on mobile devices for all types of information was increasing quickly. While one of the biggest uses remains social media, more and more are looking up product information - even when in a store. A new trend, that might be surprising, is that customers are beginning to prefer text messaging over email. Texting is becoming easier to manage than overloaded inboxes, is an easy way for them to get the information they want, and they usually open a text within three minutes of receiving it. Learning to communicate with your target audience or customers via text can help increase your overall engagement.
Brian Wallace, founder of a leading infographic design agency and contributor to Dumb Little Man, shares how to use mobile communications for your business.
Mobile devices are a lifeline for most people right now, but even under normal circumstances people rely on their mobile devices for all kinds of information. Last year,
69% of people looked up information about products and services while they were inside of stores rather than asking a store associate. Using mobile devices to get information has become commonplace, and businesses that don’t communicate with customers the way they want are likely to be left in the dust.
Consumers Use Mobile Devices For Just About Everything
From managing finances to accessing government services, consumers are really fond of their electronic devices. But, increasingly, those smartphone owners are wanting to communicate via text messaging. In fact, 85% of smartphone owners
prefer text messages to calls or emails. More than half of smartphone owners ignore emails completely because their inboxes are overloaded. What’s more, almost a third never listen to voicemail messages.
Read the entire article,
Understanding How To Use Mobile Communication For Business, on
Dumb Little Man.